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Who We
Become When
We Talk
to Machines

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“If social media came for our attention, artificial intelligence
now comes for something deeper:
our capacity for attachment.”

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Amazon  |  Barnes & Noble  |  Bookshop.org  |  Hachette 

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Artificial Intimacy:
Who We Become When We Talk to Machines

By Sherry Turkle

From the author of prescient best seller and classic Reclaiming Conversation, Sherry Turkle, comes an urgent warning about how our ever-increasing reliance on human-like AI chatbots is eroding our capacity for empathy, caring, and the very qualities that make us human.

 

If social media came for our attention, artificial intelligence is now coming for our capacity for attachment. Chatbots that speak to us in a human voice offer themselves as best friends, lovers, and psychotherapists. As of 2025, over 70% of teens and nearly one-third of US adults rely on AI for companionship and emotional support, with many preferring these chatbot relationships over human ones.

 

When we talk to chatbots in these roles, as intimate machines, we accept as sufficient what machines can offer: the mere performance of intimacy, empathy, and love. We begin to think that pretend empathy is empathy enough. We redefine human capacities for care, solitude, and intimacy in terms of what machines can do. Sherry Turkle, the psychologist who pioneered our understanding of human-computer relationships, calls the new culture of chatbots artificial intimacy,our new AI.

Sherry Turkle

 

Sherry Turkle is the Abby Rockefeller Mauzé Professor of the Social Studies of Science and Technology in the Program in Science, Technology, and Society at MIT, and the founding director of the MIT Initiative on Technology and Self. She is a specialist in how technology changes us psychologically and socially. 

Her new book is on our relationships with chatbots —Artificial Intimacy: Who We Become When We Talk to Machines. It will be published by Little, Brown and Company on September 29, 2026. It captures the seductive, beguiling nature of our new faux companions, tracing their effects throughout a human life—from childhood to parenthood, from work to love and more. She warns that these machines are quietly reshaping us - teaching us to avoid risk, sidestep difficult conversations, deny grief, and relinquish skills that make us human: empathy, resilience, the ability to navigate uncertainty.  MORE

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Sherry's Recent Thoughts

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HARVARD BUSINESS REVIEW:
The Empathy Rules

MIT announced that all instruction, would be in person, with vaccination and regular testing. In context, I found this anxiety-provoking. READ MORE
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THRIVE:
Coming Out Of the Pandemic With Fresh Eyes

Arianna Huffington interviews Sherry Turkle  READ MORE
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MEDIUM:
I Went to Paris to Mourn My Mother 
Like Proust and his madeleine cake, the taste of pain d’épices still reminds me of my initial grief. READ MORE
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TIME MAGAZINE:
The Pandemic Essay

The Pandemic Made Us Strangers to Ourselves

READ MORE

Sherry Turkle in the Media

New Yorker:
Sherry Turkle's Plugged in Year

The sociologist has critiqued our digital addictions. Now, like the rest of us, she’s been trapped behind her screens. MORE
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Financial Times:
Why was I asked To make Steve Jobs dinner?
The psychologist on difficult parents,
the dangerous seductiveness of the digital — and taking
on sexism in academia
MORE
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Clear + Vivid:
with Alan Alda
Sherry Turkle movingly—and candidly—weaves together events in her own life with her dawning understanding of the way technology can weaken human connections. 

MORE
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© 2021 Sherry Turkle

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